Privacy Policy
1. Information We Collect
When you visit our Site, we automatically collect certain information about your device, including:
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Your web browser, IP address, time zone, and cookies installed on your device.
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Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
Additionally, when you make a purchase or attempt to make a purchase, we collect:
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Personal Information: name, billing address, shipping address, payment information (including credit card numbers or other payment methods), email address, and phone number.
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Order Details: 3D models, design files, specifications, and any customization information you provide for production purposes.
We refer to this as Order Information.
2. How We Use Your Information
We use the collected information to:
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Fulfill and manage your orders (including processing payment, arranging shipping, and providing invoices or order confirmations).
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Communicate with you about your order, files, or model approvals.
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Screen orders for potential risk or fraud.
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Improve our products, services, and website functionality.
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With your consent, send you updates, promotions, or new product information.
We do not use or share your 3D model files for any purpose other than production and customer support.
3. Sharing Your Personal Information
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Your data is stored through Shopify’s secure data storage, databases, and the Shopify application.
For more details, please refer to Shopify’s Privacy Policy.
We may also share your information with trusted third-party service providers that help us operate our business (e.g., shipping carriers, payment processors). These parties are only given the information necessary to perform their services and are required to protect your data.
We may also share information to comply with applicable laws or respond to lawful requests.
4. Data Retention
We will retain your personal information and 3D files for our records as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.
5. Security
We take reasonable measures to protect your personal information and design files against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted through Shopify Payments and compliant with PCI-DSS standards.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.